Transferable Ops

We help you surface, document and operationalize institutional knowledge

We uncover the knowledge buried in your operations, automate the manual processes, and give every stakeholder visibility to the same normalized data.

Two operators · 30+ years combined · Turnkey solutions

How it works

Surface. Operationalize. Make visible.

Three phases. Each works on its own. Most engagements start with Discovery. The diagnostic that surfaces what's hidden. And decide from there what to build, and whether to keep us in the picture afterwards.

Gap audit · 8 areas

1 priced gap
Largest gap · Knowledge docs$48K/yr

Phase 1 · 2–3 weeks

01

Surface the knowledge.

We map operations, surface the institutional knowledge that lives in people's heads, and price the gaps where it isn't yet documented. One fee, one written deliverable, yours to keep.

Phase 1 build · live

live

Revenue MTD

$622K

Margin

42.0%

+1.2pt

Phase 2 · 30–90 days

02

Operationalize it.

Documentation, automations, dashboards, integrations. Turning institutional knowledge into systems that don't depend on any one person. Sequenced by ROI, built on the tools you already use.

Operating layer · uptime

live

Uptime

99.97%

Sync lag

<60s

Months

14

Phase 3 · optional

03

Keep it visible.

When it fits, we host, monitor, and evolve the operating layer so the knowledge stays fresh and accessible. Skip it if you'd rather hand off to your own team. Or to the next owner.

What we build

Six ways institutional knowledge becomes operational.

Each one is a piece of what your team knows, made into a system everyone can rely on. Together they form the operating layer the business runs on. Sequenced in the build by what unlocks the most value first.

Operating snapshot

Live

Revenue

$622K

Margin

42%

+1.2pt

Live data

Decisions on real numbers, this morning.

Reconciled financials, customer truth, and operating dashboards on the tools your team already uses.

Quote → Cash · automated

1
Quote
2
Approve
3
Invoice
4
Notify
12s avg

Automation

The loops the prior owner closed by hand.

Repetitive work that depended on someone remembering, sequenced and run by the system.

Auto-sent at 8:14 AM

Order ORD-1847

On time

Your install crew arrives tomorrow at 2:00 PM.

Quote · Schedule · Crew dispatched · Install

Customer experience

Status updates nobody has to type.

Order status, ETAs, account information. Surfaced to customers automatically from the same source of truth.

SOP · New customer onboarding

v3 · last edited Apr 12
  1. 1Create CRM record from intake form
  2. 2Send welcome email + schedule kickoff
  3. 3Assign account owner from rotation
  4. 4Open billing record · 30-day net

Documentation

What's in your head, in writing.

Operating logic that lived in one person's calendar, turned into procedures the team can actually pick up.

Q3 forecast · 80% band

scenario: base

Forecasting

What next quarter actually looks like.

Weighted pipelines and scenario models your team updates. Not rebuilds. Every Monday.

Operating layer · 5 systems unified

Integration

Your tools, working as a system.

We don't replace what you have. We connect accounting, CRM, scheduling, and email into one operating layer.

What gets built first depends on what Discovery surfaces. Most engagements start with live data and one automation that pays for the next phase.

Visibility for every stakeholder

The same knowledge, surfaced to everyone who needs it.

Customers, leadership, your team. Each gets a different view of the same normalized data. Not three reports. One source of truth, reaching the people who need it, when they need it.

Order

ORD-1847

Tomorrow, 2:00 PM

Estimated arrival

In transit72%
Tyler at Sample Co. · 555-0142

Your customers

Order status, account information, automated communication. The data they need to trust you, surfaced without anyone on your team typing it.

Leadership · live 06:00

$622K

+3.7%

Revenue MTD · vs $600K target

Margin

42%

+1.2pt

Pipeline

$4M

weighted

Needs eyes

AR 90+ trending up · $18K

Your leadership

Revenue, margin, concentration, runway. Live, reconciled, decision-ready. No more 'I'll get back to you next week.'

Pipeline

Qualified
$2M
Proposal
$1M
Negotiation
$680K
Closed-Won (MTD)
$312K

This week

  • highQuote: Customer A retrofitToday
  • highSchedule install — Customer FToday
  • mediumFollow up: Customer C invoiceTomorrow
  • mediumPrep: Q2 business reviewFriday
  • lowRenew: Customer B annual contractNext week

Your team

Pipeline, tasks, schedule, SLAs. Each person sees what they need to act on, ranked by what matters most this week.

Start here

The Discovery.

Two to three weeks of work for $7,500. Five written deliverables that surface the institutional knowledge in your operations. And what it would cost to make it work for the whole business.

Fee

$7,500

Flat fee. Yours to keep.

Timeline

2–3 wks

Kickoff to leadership walkthrough.

Five written deliverables

  • Operations map
  • Gap heatmap (priced)
  • Tooling & risk register
  • Priced modernization roadmap
  • Leadership walkthrough

Whether or not we build the next phase together, the Discovery is yours.